Our team is available at our live support channel at Slack. You can message our internal experts directly, consult your plans, problems and challenges and even get online live help over share screen so that you don't need to be afraid of major upgrades and so on. The access is provided to customers with an active support plan.
Contact us at: email@example.com
The 5/8 support level is available at working days based on Czech calendar, 09-18 Central European Time (Europe/Prague).
The 24/7 support level is also available, depending on your active support plan.